We know how important your order is, so we aim to fulfill orders as quickly as possible. While we cannot cancel or change an order once it has been placed you are welcome to return the item to us in accordance with our Easy Returns Policy.
Please use the tracking option at the bottom of the page for quick information. In your shipping confirmation email, you'll receive a link to the tracking history. From there, you can monitor your package's progress until it's delivered to your door. Depending on the shipping method selected, you can visit USPS.com or FedEx.com to enter the tracking number emailed to you.
The item(s) you ordered was so popular that between the time you placed the order and when we processed it, the item sold out. The good news is, that we will refund you immediately for the cost of the item. (Minus any applicable promotion codes used on the order)
We understand that these things can happen. The good news is that you can use your code for your next order. Orders that have been placed cannot be changed.
If your payment does not successfully process or if it is declined when trying to complete your purchase, you will have an opportunity to enter a new card number or alternative form of payment prior to completing your purchase.
Don’t worry! Simply click the “Forgot Your Password?” link next to the login button and follow the instructions provided. Please don’t hesitate to contact our Customer Care Team if you continue to experience any problems logging in.
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